Data protection

INFORMATION ON COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE PERSON RESPONSIBLE

We are pleased that you are visiting our website and thank you for your interest. Below we will inform you about how your personal data is handled when you use our website. Personal data is any data that can be used to personally identify you.

The person responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Alpine Elegance. The person responsible for the processing of personal data is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data.

This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the person responsible). You can recognize an encrypted connection by the string "https://" and the lock symbol in your browser bar.

  1. DATA COLLECTION WHEN YOU VISIT OUR WEBSITE

If you use our website only for information purposes without registering or otherwise providing us with information, we only collect the data that your browser sends to our server (so-called “server log files”). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:

  • The website you visited
  • Date and time at the time of access
  • Amount of data sent in bytes
  • Source/reference from which you came to the page
  • Browser used
  • Operating system used
  • IP address used (if applicable: in anonymized form)

Processing is carried out in accordance with Article 6 Paragraph 1 Letter f of the GDPR based on our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to subsequently check the server log files if there are concrete indications of illegal use.

  1. COOKIES

In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your device and enable us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data as well as IP address values ​​on an individual basis. Persistent cookies are automatically deleted after a specified period of time, which may vary depending on the cookie.

In some cases, cookies are used to simplify the ordering process by saving settings (e.g. remembering the contents of a virtual shopping cart for a later visit to the website). If personal data is also processed through the cookies we use, the processing takes place in accordance with Article 6 (1) (b) GDPR either to implement the contract or in accordance with Article 6 (1) (f) GDPR to protect our legitimate interests in the the best possible functionality of the website as well as a customer-friendly and effective design of the page visit.

We may work with advertising partners to help us make our website more interesting to you. For this purpose, cookies from partner companies are also stored on your hard drive when you visit our website (third-party cookies). If we work with the aforementioned advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the information collected in each case in the following paragraphs.

Please note that you can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers under the following links:

Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehne

Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en

Safari: https://support.apple.com/kb/ph21411?locale=de_DE

Opera: https://help.opera.com/en/latest/web-preferences/#cookies

Please note that if you do not accept cookies, the functionality of our website may be restricted.

  1. CONTACT

Personal data is collected when you contact us (e.g. via contact form or email). Which data is collected in the case of a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of answering your request or for contacting you and the associated technical administration. The legal basis for processing the data is our legitimate interest in answering your request in accordance with Article 6 (1) (f) GDPR. If your contact is aimed at concluding a contract, the additional legal basis for the processing is Article 6 (1) (b) GDPR. Your data will be deleted after your request has been finally processed; this is the case if it can be seen from the circumstances that the matter in question has been finally clarified and provided that there are no legal retention obligations to the contrary.

  1. DATA PROCESSING WHEN OPENING A CUSTOMER ACCOUNT AND FOR EXECUTION OF THE CONTRACT

In accordance with Article 6 Paragraph 1 Letter b of the GDPR, personal data will continue to be collected and processed if you provide it to us to execute a contract or when opening a customer account. Which data is collected can be seen from the respective input forms. Your customer account can be deleted at any time and can be done by sending a message to the above address of the person responsible. We store and use the data you provide to process the contract. After the contract has been fully processed or your customer account has been deleted, your data will be blocked in consideration of tax and commercial law retention periods and deleted after these periods have expired, unless you have expressly consented to further use of your data or reserve the right to further use of your data as permitted by law on our part which we will inform you about below.

  1. USE OF YOUR DATA FOR DIRECT ADVERTISING

Sign up for our email newsletter

If you sign up for our email newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your email address. Providing further data is voluntary and is used to address you personally. We use the so-called double opt-in procedure to send the newsletter. This means that we will only send you an email newsletter if you have expressly confirmed to us that you consent to the newsletter being sent. We will then send you a confirmation email asking you to confirm that you would like to receive future newsletters by clicking on a corresponding link.

By activating the confirmation link, you give us your consent to use your personal data in accordance with Art. 6 Para. 1 lit. a GDPR. When you register for the newsletter, we save your IP address, the email address assigned by the Internet Service Provider (ISP) and used at the time of registration as well as the date and time of registration to prevent possible misuse of your email address at a later date. The data collected when registering for the newsletter is used exclusively for advertising purposes by sending the newsletter. You can unsubscribe from the newsletter at any time using the link provided in the newsletter or by sending a message to the person responsible named at the beginning. Once you have unsubscribed, your email address will be immediately deleted from our newsletter distribution list unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this declaration.

Sending the email newsletter to existing customers

If you have provided us with your email address when purchasing goods or services, we reserve the right to regularly send you offers by email about goods or services similar to those you have already purchased from our range. We do not need to obtain separate consent from you for this in accordance with Section 7 Paragraph 3 UWG. Data processing is carried out solely on the basis of our legitimate interest in personalized direct advertising in accordance with Article 6 (1) (f) GDPR. If you object to the use of your email address for this purpose, use for this purpose will be stopped immediately. You can object to the dispatch at any time by sending a message to the person responsible named at the beginning. For this you will only incur transmission costs according to the basic tariffs. After receiving your objection, the use of your email address for advertising purposes will be stopped immediately.

INFORMATION ON DATA COLLECTION AND CONTACT DETAILS OF THE RESPONSIBLE

We look forward to your visit to our website and thank you for your interest. Below we will inform you about how your personal data is handled when you use our website. Personal data is any data that can be used to personally identify you.

The person responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is the name of the business that decides, alone or jointly with others, the processing of personal data, for what purposes and by what means the processing is carried out.

This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the person responsible). You can recognize an encrypted connection by the browser's address line changing from "http://" to "https://" and by the lock symbol in your browser line.

2) DATA COLLECTION WHEN YOU VISIT OUR WEBSITE

If you only use our website for information purposes, i.e. if you do not register or otherwise provide us with information, we only collect the data that your browser sends to our server (so-called “server log files”). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:

  • IP address
  • Date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access status/HTTP status code
  • Amount of data transferred in each case
  • Website from which the request comes
  • Browser
  • Operating system and its interface
  • Language and version of the browser software.

3) DATA PROCESSING WHEN OPENING A CUSTOMER ACCOUNT AND FOR EXECUTION OF THE CONTRACT

In accordance with Article 6 Paragraph 1 Letter b of the GDPR, personal data will continue to be collected and processed if you provide it to us to execute a contract or when opening a customer account. Which data is collected can be seen from the respective input forms. Your customer account can be deleted at any time and can be done by sending a message to the above address of the person responsible. We store and use the data you provide to process the contract. After the contract has been fully processed or your customer account has been deleted, your data will be blocked in consideration of tax and commercial law retention periods and deleted after these periods have expired, unless you have expressly consented to further use of your data or reserve the right to further use of your data as permitted by law on our part which we will inform you about below.

4) DATA PROCESSING FOR ORDER PROCESSING

4.1 To process your order, we work with the following service provider(s), who support us in whole or in part in the implementation of concluded contracts. Certain personal data will be transmitted to these service providers in accordance with the following information.

The personal data we collect will be passed on to the transport company commissioned with the delivery as part of the contract processing, to the extent that this is necessary to deliver the goods. We pass on your payment data to the commissioned credit institution as part of payment processing, provided this is necessary for payment processing. If payment service providers are used, we will provide explicit information about this below. The legal basis for passing on the data is Article 6 Paragraph 1 Letter b GDPR.

4.2 When using SOFORT transfer, payment is processed via the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter “SOFORT”), to whom we will pass on the information you provided during the ordering process, along with the information about your order in accordance with Art. 6 Paragraph 1 lit. b GDPR. Sofort GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). Your data will be transmitted exclusively for the purpose of payment processing with the payment service provider SOFORT and only to the extent that it is necessary for this purpose.

Further data protection information, including information about the credit agencies used, can be found in SOFORT's data protection declaration: https://www.klarna.com/sofort/datenschutz

8) CONTACT FOR RATING REMINDER

Own review reminder (not sent by a customer review system)

We use your email address as a one-time reminder to submit a review of your order for the review system we use, provided you have expressly given us your consent to do so during or after your order in accordance with Article 6 (1) (a) GDPR.

You can revoke your consent at any time by sending a message to the person responsible for data processing.

9) USE OF SOCIAL MEDIA: SOCIAL PLUGINS

Facebook plugins with Shariff solution

Additional customs duties and/or import duties are not included in the price and are the responsibility of the customer.

Our website uses so-called social plugins ("plugins") from the social network Facebook, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook").

In order to increase the protection of your data when you visit our website, these buttons are not fully integrated into the page, but are only integrated using an HTML link. This type of integration ensures that no connection is established with the Facebook servers when you access a page on our website that contains such buttons. Only when you click on the buttons will a new browser window open and call up the Facebook page where you can interact (if necessary after entering your login data).

Facebook Inc., based in the USA, is certified for the US-European data protection agreement “Privacy Shield”, which ensures compliance with the data protection level applicable in the EU.

The purpose and scope of data collection and the further processing and use of the data by Facebook as well as your related rights and setting options to protect your privacy can be found in Facebook's data protection information: https://www.facebook.com/policy.php

Google+ plugins as a Shariff solution

Our website uses so-called social plugins ("plugins") from the social network Google+, which is operated by Google LLC., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google").

In order to increase the protection of your data when you visit our website, these buttons are not fully integrated into the page, but are only integrated using an HTML link. This type of integration ensures that no connection is established with Google's servers when you access a page on our website that contains such buttons. Only when you click on the buttons will a new browser window open and call up the Google page where you can interact (if necessary after entering your login data).

Google LLC, based in the USA, is certified for the US-European data protection agreement “Privacy Shield”, which ensures compliance with the data protection level applicable in the EU.

The purpose and scope of data collection and the further processing and use of the data by Google as well as your related rights and setting options to protect your privacy can be found in Google's data protection information: https://www.google.com/intl/de/policies/privacy /

Instagram plugin as a Shariff solution

Our website uses so-called social plugins ("plugins") from the online service Instagram, which is operated by Instagram LLC., 1601 Willow Rd, Menlo Park, CA 94025, USA ("Instagram").

In order to increase the protection of your data when you visit our website, these buttons are not fully integrated into the page, but are only integrated using an HTML link. This type of integration ensures that when you access a page on our website that contains such buttons, no connection is established to Instagram's servers. Only when you click on the buttons will a new browser window open and call up the Instagram page where you can interact (if necessary after entering your login data).

Instagram LLC, based in the USA, is certified for the US-European data protection agreement “Privacy Shield”, which ensures compliance with the data protection level applicable in the EU.

The purpose and scope of data collection and the further processing and use of the data by Instagram as well as your related rights and setting options to protect your privacy can be found in Instagram's data protection information: https://help.instagram.com/155833707900388/